The Medical Health Covers Purchase Terms (“Purchase Terms”) govern the terms of sale for any products or services purchased from Medical Health Covers. Certain products or services may also be subject to additional terms and policies. By purchasing from us, you agree to these Purchase Terms, any applicable additional sales terms, and Medical Health Covers’s Terms and Conditions, which include an arbitration provision and a waiver of class-action claims. These Purchase Terms are considered Additional Terms under the Terms and Conditions.
Medical Health Covers reserves the right to refuse service to anyone, at any time, for any reason. We may limit, prohibit, or cancel orders for products or services at our sole discretion. If an order is canceled or limited, we will attempt to notify you via the contact information provided at the time of purchase.
Medical Health Covers may refuse or cancel orders, regardless of whether the order has been confirmed or your payment method has been charged. We reserve the right to limit quantities purchased per person, household, or order and may implement these restrictions on accounts using the same payment method or billing/shipping address.
Receiving an order confirmation does not signify Medical Health Covers’s acceptance of your order. We reserve the right to accept or decline orders after they are received. Additionally, we may fulfill orders with reduced quantities or require additional verification before confirming your purchase.
Prices for products and services are subject to change without notice. We reserve the right to discontinue or modify products or services at any time. If a product or service is listed with an incorrect price or description due to an error, we reserve the right to cancel the order.
By completing a purchase, you confirm that you are authorized to use the selected payment method and authorize us to charge the total amount, including taxes. If your payment cannot be verified, your order may be canceled.
Our treatments are elective, non-insured procedures. Payment is due prior to services being rendered, and Medical Health Covers does not submit claims to insurance providers. Customers are solely responsible for any fees and taxes associated with their purchases.
A chargeback is a reversal of a payment made using your payment method. If you dispute a charge without contacting us first, Medical Health Covers reserves the right to cancel pending orders and pursue remedies under applicable law. If you initiate a chargeback and it is deemed unnecessary, you may be held responsible for the amount of the chargeback, along with any associated fees. Please contact us immediately if you believe a charge was made in error.
Medical Health Covers offers a variety of aesthetic services. Details about each service can be found on our website under FAQs. We require customers to follow all pre- and post-treatment instructions to ensure optimal results. Non-compliance may result in additional treatments or charges for which the customer is responsible.
We require at least 24 hours’ notice to cancel or reschedule an appointment. Failure to provide adequate notice or failure to show up for a scheduled appointment will result in forfeiture of any prepaid services associated with the booking.
All sales are final. Treatments included as complimentary with other purchases are non-refundable and have no monetary value. Should Medical Health Covers, at its sole discretion, decide to issue a refund, such refunds may only be issued as store credit. Unused or unrendered treatments cannot be transferred to another customer.
If you have any questions or concerns about these Purchase Terms, please contact us at (310)316-1954.
Thank you for choosing Medical Health Covers!
EXCELLENT Based on 106 reviews Jalaina Gordon2025-02-27Trustindex verifies that the original source of the review is Google. Staff is professional and GFE process is smooth. Portal is very user friendly as well! Michelle Paris2025-02-25Trustindex verifies that the original source of the review is Google. Medical Health Covers is a game changer for online good faith exams in the aesthetic services space. Their nurse practitioners are not just smart and kind—they even throw in a bit of humor that keeps things engaging and light. The whole team, from management to customer service, is on point, making the experience smooth and reassuring. It’s refreshing to see a company that balances expertise with genuine care and a modern, personable approach. If you’re looking for a service that’s professional, forward-thinking, and yes, even a little funny, this is the one to trust. Sothavy Ton2025-02-20Trustindex verifies that the original source of the review is Google. Medical Health Covers has done a phenomenal job getting us set up and on the right track. Their resources have been a huge help with assuring that we follow proper compliance. Andrea Fink2025-01-27Trustindex verifies that the original source of the review is Google. This service is quick, professional and convenient. Whitney Jones2025-01-21Trustindex verifies that the original source of the review is Google. I can’t recommend Medical Health Covers enough for their GFE service. From the start, they’ve been transparent, reliable, and incredibly efficient. Their team is knowledgeable and makes the entire process straightforward, addressing every question with patience and expertise. Nicole has been available 24/7 with any and all concerns regarding onboarding and I really appreciate her help! The entire team is great! What truly sets Medical Health Covers apart is their commitment to excellent customer service. They go above and beyond to ensure that I’m covered and fully informed about my options. The peace of mind I have knowing I’m in good hands is priceless. If you’re looking for a service that combines professionalism, care, and comprehensive support, Medical Health Covers is the clear choice. I’m beyond satisfied and would confidently recommend them to anyone in need of GFE coverage! Via Aesthetics & Wellness2025-01-11Trustindex verifies that the original source of the review is Google. Very Professional and Helpful. All the Satff has been great since I started my medspa business. The process of setting up was very easy. I Highly recomend this company for GFEs. Brandi Langley2025-01-08Trustindex verifies that the original source of the review is Google. I recently tried this service and have been extremely satisfied. 5 stars all the way Holden Simon2024-12-30Trustindex verifies that the original source of the review is Google. I just signed on with good health covers and they have been extremely good with all my questions! Look forward to working more with them! Elizabeth Delgado2024-12-17Trustindex verifies that the original source of the review is Google. I am extremely pleased with the Medical Health Cover platform. It’s intuitive and incredibly convenient for quickly and efficiently clearing clients for treatments at our Medical Spa. I highly recommend it to any Medical Spa in need of a Good Faith Exam (GFE) platform. The platform allows you to select which treatments you want clients to be cleared for, and there is a large team of Nurse Practitioners and Physician Assistants available to clear clients via telehealth with very short wait times.