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Talk to our team about on-demand or scheduled exams. Exams start at $27.
In many cases, yes. A good faith exam can often be completed through telehealth, where a licensed professional reviews the patient’s history and planned treatment online instead of in person. State rules differ, though, so confirm what your state board allows and check with a healthcare attorney before relying on a telehealth GFE.
A telehealth GFE is a pre-treatment medical evaluation done remotely. The licensed professional reviews the patient’s health information, may speak with the patient, and decides whether treatment is appropriate. Depending on the state and the platform, the review might use live video, a secure questionnaire or both. The result is a documented decision that goes in the patient’s chart.
An online good faith exam solves a practical problem. Patients book treatments at different times, and an in-house provider is not always available. Telehealth lets a practice complete evaluations without extra scheduling.
Common reasons practices choose it:
It depends on the state. Many states allow telehealth for patient evaluations, and some set conditions for who may perform them, how they are documented and how consent is handled. Other rules may affect aesthetics specifically. Because laws change, the safest approach is to confirm with your state board and healthcare attorney before you rely on a telehealth GFE.
Things your attorney can help you check:
Every platform works a little differently. With MHC, the workflow looks like this:
Where consent and privacy rules allow, an optional video-recorded GFE is available for added documentation.
The professional must be licensed and allowed to perform evaluations in the state where the patient is located. Depending on the state, that can include physicians, nurse practitioners, and physician assistants. See our guide on who can perform a good faith exam for more detail on each role.
The clinical purpose is the same: decide whether treatment is appropriate. The differences are mostly about delivery.
| Factor | Telehealth GFE | In-person GFE |
|---|---|---|
| Location | Patient and professional connect remotely | Patient visits a physical office |
| Scheduling | On-demand or scheduled | Depends on the provider’s availability |
| Physical exam | Limited to what can be assessed remotely | Hands-on assessment possible |
| Documentation | Digital record | Digital or paper record |
| Rules | Vary by state | Vary by state |
If a patient has a condition that needs hands-on assessment, the professional may recommend an in-person visit. That is a clinical judgment, and it is a good sign that the process is working.
A telehealth GFE is not a substitute for judgment. The professional may ask for more information, request an in-person evaluation, or decline to clear the patient. Telehealth also does not remove your own obligations. Your practice still needs consent forms, treatment protocols, medical director oversight, and a state-compliant process for the procedures you offer.
Telehealth involves patient information moving online, so privacy matters. Use a HIPAA-compliant platform, tell patients what you’ll collect and why, and keep records in the chart. If a video-recorded exam is used, get consent in the way your state requires, and explain how the recording will be stored. Rules on recording vary, so ask your attorney to review your consent forms. Patients are more comfortable when they understand each step before it happens, and clear communication also reduces questions at check-in.
The same care applies to your own staff. Train front desk and injectors on what the platform asks for, who sees the information, and where records are stored.
Good faith exams through MHC start at $27. Always confirm what is included before you book, and ask any provider for a written explanation of fees.
Start with your state’s medical and nursing boards, then ask a healthcare attorney who works with med spas. MHC serves practices in California, Texas, Florida, New York, Arizona, Nevada, Illinois, Georgia, and Colorado, and you can browse each location on our good faith exam services hub.
It depends on the nurse’s role and the state. Many states expect a nurse practitioner, physician assistant or physician to make the clearance decision.
Not always. Some states and protocols require live video, while others allow a questionnaire-based review. Confirm what applies to you.
Our platform is HIPAA-compliant and browser-based, so patient details are handled in a secure system rather than by email or text.
How often a new exam is needed depends on your state and medical director. Ask for written protocols.
If you want an online good faith exam with a licensed professional behind it, see how MHC works or call 877-811-4331. We are open Monday to Saturday, 7:00 AM to 6:00 PM, and Sunday, 9:00 AM to 5:00 PM, in English and Spanish.
EXCELLENT
Based on 125 reviews
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Alpa BrownTrustindex verifies that the original source of the review is Google.
We have been using them for over a year!! They are great! Very professional and always available.Posted on Google![]()
Elizabeth FloresTrustindex verifies that the original source of the review is Google.
My experience with Medical Health Covers has been very positive. Their team is professional, organized, and committed to maintaining high standards of patient care and regulatory compliance. Communication with their staff has been clear and timely. They are responsive to medical guidance and consistently ensure that protocols, documentation, and patient processes are handled appropriately. This level of organization makes it easier to maintain safe and compliant clinical operations. The administrative support provided by Medical Health Covers has also been reliable. Requests are addressed promptly, and the team demonstrates respect for proper medical oversight and clinical standards. Overall, Medical Health Covers has proven to be a dependable partner that values professionalism, patient safety, and efficient collaboration. I would confidently recommend their services to other practices seeking structured and reliable medical oversight. Jon Snipes MD Elizabeth RN Classy Aesthetics Wellness IncPosted on Google![]()
Cecile O.Trustindex verifies that the original source of the review is Google.
Medical Health Cover has been an exceptional partner of Bloom Skin and Wellness that we can depend on with confidence! Their team is professional, reliable, and consistently up to date with all required regulations and compliance standards. I truly appreciate their attention to detail and dedication to providing trustworthy, high-quality service to us and our clients!Posted on Google![]()
Cecilia ScottTrustindex verifies that the original source of the review is Google.
The best Telehealth medical company for my medspa. The nurse practitioners and staff are very professional, helpful and thorough. I enjoy using their services and have been with them for a few years now.Posted on Google![]()
Shomari SilveraTrustindex verifies that the original source of the review is Google.
Works perfectly for my needs and very convenient!Posted on Google![]()
Rochelle RanniganTrustindex verifies that the original source of the review is Google.
Easy to use and customer service is always available if assistance is needed.Posted on Google![]()
Maria VillasenorTrustindex verifies that the original source of the review is Google.
Hello GFE has been extremely helpful I am beyond happy with their service … quick and available on the spot to help or answer any questions .. I will continue to work with them due to there professionalism and knowledge…thank you for all your helpPosted on Google![]()
Carly CamargoTrustindex verifies that the original source of the review is Google.
Quick GFE service! 10/10 recommend. Great price & fast service which is the best for me and my clientsVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Telehealth services facilitated through clinics using this platform are provided by licensed healthcare professionals in accordance with applicable state laws who exercise their own independent clinical judgment to determine whether a patient may safely proceed with a requested treatment or service based on the information provided. Availability of services may vary by state, and patients must be physically located in a state where the evaluating provider is licensed at the time of the examination. Medical Health Covers Inc. is not a medical provider and does not practice medicine or provide healthcare services. The company does not diagnose medical conditions, provide medical advice, or determine treatment plans. Medical Health Covers Inc. does not manufacture, sell, market, promote, prescribe, dispense, or fulfill medications, treatments, or medical devices, and does not participate in the commercial sale, marketing, fulfillment, or payment processing of medical treatments or prescriptions. All medical decisions — including whether to provide treatment, prescribe medication, or issue medical clearance — are made solely by the evaluating licensed healthcare provider, the clinic’s designated medical director, or the dispensing pharmacy, where applicable. A Good Faith Examination or medical clearance does not guarantee that any treatment, procedure, or prescription will be provided. Clinics, pharmacies, and licensed healthcare providers remain fully responsible for their own clinical decisions, regulatory compliance, and patient care. The content on this website is provided for informational purposes only and does not constitute medical advice. Patients should consult directly with a licensed healthcare professional regarding any medical condition or treatment.